SHIPPING & RETURNS
SHIPPING POLICY
Processing Time
All orders are processed within 3–7 business days
Please note that during launches, restocks, or high-volume periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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U.S. Orders: 3–7 business days after shipment
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International Orders: 7–21 business days after shipment
Delays
GodessbyHeart is not responsible for delays caused by carriers, customs, or unforeseen circumstances once the package has been shipped.
RETURNS & EXCHANGE POLICY
All Sales Policy
Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, don't hesitate to get in touch with us within 5 days of delivery with:
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Your order number
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Clear photos of the item and packaging
We will gladly offer a replacement or store credit.
Non-Returnable Items
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Worn or used items
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Items without original packaging
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Sale or limited-edition items
Cancellations
Orders may only be canceled within 24 hours of purchase. After this period, orders are processed and cannot be changed or canceled.
Contact
For any questions or concerns, please contact us at:
contact.godessbyheart@gmail.com